Frequently Asked Questions
Everything you need to know about your BLANK experience.
What is the standard shipping timeframe?
We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your garments true to size?
Yes, our items generally run true to size. We recommend checking the specific size guide located on each product page for detailed measurements.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.
How should I care for my BLANK apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry or tumble drying on low heat.
